Privacy Policy

1. Information We Collect

a. Personal Information

We collect and process information to provide you with a seamless and secure experience: Identity Details: Your name, email address, phone number, and government-issued identification (e.g., Aadhaar, PAN) for KYC verification. Financial Information: Bank account details, payment card information, and transaction history.

b. Non-Personal Information

Device data, such as IP address, device type, operating system, and app version. Behavioral data, including app usage patterns and preferences.

c. Third-Party Information

Data from credit bureaus, payment processors, or partners to assess creditworthiness and process transactions.

2. How We Use Your Information

Your information is used to: Enable Secure Transactions: Facilitate payments, transfers, and other financial operations. Enhance User Experience: Customize app features and improve usability. Ensure Compliance: Meet legal, regulatory, and compliance requirements. Prevent Fraud: Detect, prevent, and mitigate fraudulent or unauthorized activities. Communicate with You: Send notifications about your transactions, updates, and promotions.

3. How We Share Your Information

a. Service Providers

We prioritize confidentiality and only share your data under these circumstances: With trusted third-party vendors who assist with operations such as payment processing, data storage, and customer support.

b. Legal and Regulatory Authorities

To comply with applicable laws, court orders, or regulatory requirements.

c. Business Transactions

In case of mergers, acquisitions, or partnerships, your information may be transferred as part of the business arrangement. We never sell, rent, or lease your personal information to third parties.

4. Your Rights and Choices

We respect your rights regarding your personal data. You can: Access Your Data: Request details of the information we hold about you. Correct Inaccuracies: Update or amend incorrect or incomplete information. Request Deletion: Ask for your data to be deleted, subject to legal obligations. Withdraw Consent: Revoke any previously granted permissions for data use. To exercise these rights, contact us at . info@okandpay.com

5. Data Security

We take your data security seriously and implement cutting-edge measures, including: End-to-end encryption to protect sensitive information. Multi-factor authentication for secure account access. Regular system audits to identify and mitigate vulnerabilities. Despite our best efforts, no system is entirely immune to threats. We recommend safeguarding your account credentials and notifying us immediately of any suspicious activity.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to: Provide a personalized app experience. Analyze app performance and user behavior. Manage sessions and enhance security. You can manage cookie settings in your browser or device preferences. Disabling cookies may affect app functionality.

7. Children’s Privacy

OknPay is designed for users aged 18 and above. We do not knowingly collect or process personal data from minors. If you believe a minor has provided us with their information, please contact us for immediate removal.

8. Updates to This Privacy Policy

We may revise this policy periodically to reflect changes in our services or legal obligations. Updates will be posted with a revised "Effective Date." Please review this policy regularly to stay informed.

8. Updates to This Privacy Policy

We may revise this policy periodically to reflect changes in our services or legal obligations. Updates will be posted with a revised "Effective Date." Please review this policy regularly to stay informed.

9. Contact Us

We value your feedback and are here to address any concerns regarding your privacy. Reach out to us: